Reference

Our Legal Position and Your Account Rights

million88 operates under terms that depend on your local law and eligible regions in Bangladesh — your access, account use, and any transactions via bKash, Nagad, or Rocket are all subject to those conditions.

Jurisdiction-dependent accessbKash, Nagad, Rocket coveredAccount holder rightsPolicy contact availableEligible regions only
million88 Our Legal Position and Your Account Rights
LEGAL CONTACT PATHS

Reach Us About Policy or Account Questions

If you have a question about how these legal terms apply to your account, our support team handles policy queries as a priority. You can also raise concerns about account eligibility, wallet transaction disputes involving bKash, Nagad, or Rocket, or requests to close your account under these terms. We keep a record of all legal correspondence for reference.

Team online

Live Chat

Open the chat widget from any page on million88 to reach a support agent directly. Policy and account eligibility questions are handled through this channel.

Email Support

Send detailed legal or policy queries to our support email address. Include your registered account details and the specific policy section you are asking about.

Account Help Centre

Log in and navigate to the Help section of your account to submit a formal policy request, including wallet dispute forms for bKash, Nagad or Rocket transactions.

ACCOUNT SECURITY STANDARDS

How We Handle Your Data and Account Security

Your account data and transaction history — including payments made through bKash, Nagad, and Rocket — are handled with standard data security measures. We hold only the information necessary to operate your account and verify transactions. You can request a copy of the data we hold, ask us to correct inaccurate details, or request account closure by contacting support. We do not share your personal data with third parties except where required by law or to process your payments through the relevant wallet providers.

Data Retention

We keep account and transaction records for as long as required by applicable legal or operational obligations. After that period, records are removed from active systems.

Cookie Use

Cookies help us keep your session active and remember your wallet preference — bKash, Nagad, or Rocket. You can adjust cookie settings through your browser at any time.

Account Access Control

Login uses an OTP sent to your registered mobile number. If you believe someone else has accessed your account, contact support immediately to lock it.

Requesting Changes

To correct your account details, update your registered mobile number, or request data deletion, submit a request through the Help section after logging in.

Common Questions About Legal Terms and Your Rights

Below are questions we hear most from account holders in Bangladesh regarding policy, eligibility, and how these legal terms affect their day-to-day account use, including transactions via bKash, Nagad, and Rocket.

Access depends on your local law and eligible region. We do not confirm that access is lawful in every location — check your local regulations before opening an account.

If we close your account due to eligibility, any confirmed balance is reviewed for return. Raise a wallet dispute through the Help section and our support team will respond.

Log in, go to the Help section, and submit a data request. We will respond with the account and transaction records we hold, within a reasonable timeframe.

Yes. Submit a deletion request through the Help section or via email support. We will remove data that we are not legally required to retain and confirm once it is done.

We post an update notice on the platform when terms change. Continuing to use the platform after that means you have accepted the revised version.

Contact us through live chat or email with your account details and the specific decision you are disputing. Policy queries are treated as a priority in our support queue.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.